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Parker & Jones is not an emergency or crisis service, we may not always be able to offer an appointment to suit your needs.  

Here are some useful links and phone numbers in case you are in need of urgent mental health services.

For urgent or out-of-hours help, please contact one of the following services:

  • In an Emergency - Call 999 or visit A&E for life-threatening emergencies. Northern General Hospital is the nearest A&E department to the university.

  • Urgent, but not life-threatening - phone NHS 111, available 24 hours.

Help in a crisis


A 24-hour support service to discuss personal issues. Many of the Samaritans branches are also open to visitors, so you can to speak to someone in person. They also offer support to those worried about others.


A 24/7 text service which aims to take you from a 'hot moment' to feeling calmer. It can offer help if you're experiencing a personal crisis, are unable to cope and need support.

Papyrus (HopeLine)

Under-35s suicide prevention charity. It supports those with suicidal thoughts and those worried about others and seeking advice. 9am - midnight 365 days a year.

Rethink NHS Helpline

A 24/7 Sheffield Helpline which offers emotional support and information to people affected by mental illness, aged 16 and over, who live in Sheffield or are under the care of Sheffield Health & Social Care NHS Foundation Trust.

Sheffield NHS's Single Point of Access (24/7)

The Trust's single route for referrals for adults aged 18 to 65 who are in a mental health crisis.

The Mix

The UK’s leading support service for young people. Here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social, through our free, confidential helpline or our counselling service.

  • Text: THEMIX to 85258 (24 / 7 crisis support)

  • Online:

  • Call: 0808 808 4994 (3pm - 12am)

CALM Helpline

CALM = Campaign Against Living Miserably. Our helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support. Open 5pm - midnight 365 days a year.

Our Psychotherapy terms of service & privacy policy can be found here

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